Service Design

Client

Various

Project

Product design and validation

My Role

Creating wireframes for landing pages, and prototypes

Problem

Finding the right workflow with the product team and working with tight deadlines

Overview

In each organization or team, there is a product development method that works best, while other methods might fail. We always bring new ideas, possible solutions and hypotheses to discovery meetings and discuss them together.

Method

I spent a lot of time trying to figure out which method can be the most successful to develop a certain product. I’ve read many articles about it and talked to project managers, designers at the Amuse conference but I had to face the fact; there is no single method that works for all. This is when I started to create a method of my own as my little home project, which you can find in this blog post. Since I haven’t had the chance to test my method I cannot give examples. My method might be imperfect, and questionable in some places but it represents the way I think a team could work.

I mostly built my model on Design Thinking, Lean and Agile UX methodologies.

Dual track method

The process itself could be the following:

Dual Track Design

User Interviews

One of the most important steps of planning is talking to users who come from the target group. During product developments, I had the chance to talk to real users which was a real eye-opener for me. We tried to choose the users using the Mom Test.

During the user interviews we talked to many different types of users. The most important tasks are/ were:

Choosing the right users (💁‍♀️Mom test) 

Writing a good script with the most important questions 📝

Improvising if needed (Kind of always needed 🙂)

Wireframes & Prototypes

Wireframing is a way to design a website service at the structural level. A wireframe is commonly used to lay out content and functionality on a page which takes into account user needs and user journeys. Wireframes are used early in the development process to establish the basic structure of a page before visual design and content is added.

A wireframe is a layout of a web page that demonstrates what interface elements will exist on key pages. It is a critical part of the interaction design process.

In the second quarter of 2019, I designed more than 100 wireframes for CodersRank during product development.
Working together with the product development team, we redesigned the whole profile page and we created new processes such as a whole new onboarding process or learning system